Process Associate- Customer Support

About the role

Genpact is hiring a Process Associate- Customer Support to join the support team and take ownership of meaningful work that directly supports business and customer outcomes. In this role, you will manage day-to-day execution, collaborate closely with cross-functional stakeholders, and help translate team goals into high-quality delivery. This opportunity is best suited to someone who brings practical experience, sound judgment, strong communication, and the ability to move work forward with consistency, accountability, and attention to detail.

Requirements

• 2+ years of relevant experience in process associate- customer support
• strong communication and collaboration skills
• hands-on execution ability in support projects
• ability to work in a fast-paced environment
• ownership mindset with attention to quality

Skills required